Safety and compliance policy

Safety and Compliance Policy for Oluchi Lodge

  1. Introduction
  • Welcome to Oluchi Lodge. Your safety and security are our top priorities. This policy outlines our commitment to providing a safe and compliant environment for all our guests and staff.

 

  1. Health and Safety
  • Emergency Procedures: In the event of an emergency, guests must follow the instructions provided by the lodge staff. Emergency exits are clearly marked, and evacuation maps are posted in each room.
  • First Aid: First aid kits are available at the reception and with all key staff members. Our team is trained to handle basic medical emergencies.
  • Sanitation and Hygiene: We follow stringent cleaning protocols to ensure all areas of the lodge are hygienic and safe.

 

  1. Fire Safety
  • Fire Alarms and Extinguishers: The lodge is equipped with modern fire detection and suppression systems. Fire extinguishers are located throughout the property.
  • Fire Drills: Regular fire drills are conducted to ensure all guests and staff are familiar with evacuation procedures.

 

  1. Security
  • Guest Identification: All guests are required to provide valid identification upon check-in.
  • Surveillance: The lodge is monitored by CCTV cameras in public areas to ensure the safety of our guests.
  • Locking Systems: Secure locking mechanisms are installed in all rooms and entrance points.

 

  1. Compliance with Laws and Regulations
  • Local Regulations: We comply with all local safety regulations and standards. Regular inspections are conducted to ensure adherence to these laws.
  • Environmental Compliance: Our lodge implements sustainable practices to minimize our environmental footprint, including proper waste management and energy-saving measures.

 

  1. Guest Responsibilities
  • Personal Safety: Guests are encouraged to be aware of their surroundings and report any suspicious activities to lodge staff.
  • Compliance with Policies: Guests are expected to comply with all safety and compliance policies outlined in this document.

 

  1. Staff Training and Responsibilities
  • Training Programs: Our staff undergo regular training to ensure they are equipped to handle emergencies and maintain a safe environment.
  • Responsibility: Staff members are responsible for ensuring compliance with safety protocols and assisting guests in understanding and following these guidelines.

 

  1. Reporting and Feedback
  • Incident Reporting: Any incidents or safety concerns should be reported immediately to the lodge management.
  • Feedback: We value guest feedback and use it to improve our safety and compliance measures.

 

Thank you for choosing Oluchi Lodge. Your safety is our priority.

 

Have a question? Get in touch with us at info@oluchi.co.za.

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Executive Honeymoon
Suite 1